Here's a checklist of questions and steps you should go through before selecting one
Are you looking at selecting a contract manufacturer for the very first time?
There are a few things that you should ask yourself and the representative of the company that you are requesting the information from. You do not want to hire a fly-by-night company but rather one that is well established and capable of providing quality products and services for you
You don’t want to hire a fly by night company but rather one that is established and capable of providing a quality product for you.
Do they perform everything they say they do?
Do they perform the manufacturing themselves, or are they a middleman that farms the work out to a real manufacturer? Any certifications? Is the company FDA inspected and/or USDA Organic Certified? What other Global or National Certifications do they hold? What do these certifications mean?
Insist on a tour of their facility/building.
- Again, are they truly a manufacturer or a middleman outsourcing the work? There are dozens of ghost companies posing as manufacturers and they are simply reselling products and services. Request a tour of their facilities; serious manufacturers will be more than happy to take you on a tour and show off their equipment, personnel and quality systems. It is something that manufacturers are normally proud of.
Is it difficult to speak to a live person?
The manufacturer you want to work with is one that answers the phone and responds to emails and texts promptly. If you are constantly leaving messages or being ignored by email or text, you can expect to continue to be ignored during the manufacturing process. You can also expect to be ignored when there are delays or when things might go wrong with your order. Choose a manufacturer that will always respond to phone calls, emails or texts, and one where you don’t always have to be leaving messages with a receptionist or an answering service.
Are they willing to give you references? Ask for them. Good manufacturers are proud of their work and are willing to have you speak to other happy customers who can share their experience
Check how long their company has been doing business online.
How long have they been in business? Check business licenses, online reviews (Remember no company has only perfect reviews), do some digging.
Do they have liability insurance with their company name on it?
If they do not have product liability insurance, then you do not have any coverage from them!
What other services do they offer?
Contract Manufacturers should be making your business easier, not more difficult. Does the manufacturer provide one-stop shop services, such as private label, contract manufacturing, toll manufacturing, co-packing, logistics, storage, inventory management, graphic/label design, label printing, FDA compliance assistance, Amazon services, among others.
At Health Genesis, we are a one-stop shop for science-based products that are backed by rigorous research. Our mission is to harness nature’s power to heal and sustain and share its bounty with our clients. Development, production, and quality are the cornerstones of what we do. Every client from the distributor to end consumer deserves the utmost in quality, consistency, and care. We take pride in making products that cover a wide scope of applications at the most competitive prices.
At Health Genesis we exude enthusiasm. This evolves from knowing that we are helping to develop the highest quality health supplement products in the industry. Our team consists of people who are natural explorers – passionate about the healthful ingredients found in nature and are committed to finding the most pure and effective combinations that promote wellness. We thank you for your interest in working with us and always look forward to exceeding your expectations.